Terms & Conditions

Effective Date: 01-01-2025

Welcome to Hi CASA! By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our website.

 

1. General Terms

These Terms and Conditions govern your use of Hi CASA’s website and services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to these terms.

2. Use of Website

You agree to use our website for lawful purposes only and must not:

  • Violate any local, national, or international laws.

  • Use our website to distribute harmful software (e.g., viruses, malware).

  • Attempt to gain unauthorized access to our systems.

  • Engage in fraudulent activities or misrepresent any information.

3. Product Information and Orders

  • All product descriptions, pricing, and availability are subject to change without notice.

  • We reserve the right to refuse or cancel any order due to errors, fraudulent activity, or pricing inaccuracies.

  • Hi CASA is not responsible for any delays or damages during shipping caused by third-party carriers.

4. Payments and Billing

  • Payments must be made through approved payment methods listed on our website.

  • You agree to provide accurate billing and shipping information.

  • Hi CASA is not responsible for any additional charges imposed by your payment provider.

5. Returns and Refunds

  • Returns and refunds are subject to our Return Policy, which is available on our website.

  • Items must be returned in their original condition within the specified return period.

  • Refunds will be processed within a reasonable timeframe after receiving and inspecting the returned product.

6. Loyalty Rewards Program (Casacoins)

  • Customers may earn and redeem Casacoins as per our rewards program policy.

  • Hi CASA reserves the right to modify or terminate the Casacoins program at any time.

  • Misuse of Casacoins may lead to suspension or termination of the customer’s rewards account.

7. Intellectual Property

All content, including text, graphics, logos, and images, on Hi CASA’s website is the intellectual property of Hi CASA and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

  • Hi CASA is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • We do not guarantee uninterrupted or error-free operation of our website.

9. Third-Party Links

Our website may contain links to external websites. Hi CASA is not responsible for the content or privacy practices of third-party sites. Use them at your own risk.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your data. We encourage you to review it.

11. Changes to Terms and Conditions

Hi CASA reserves the right to update these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Continued use of our website signifies acceptance of the revised terms.

12. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

Hi CASA
#7, 8 A National Highway, Near Sunora Ceramic, Mahendragar, Morbi, Gujarat 363642
Email: info@hicasacompany.com