Shipping Policy

Effective Date: 1-04-2025
Website: https://www.hicasacompany.com

1. Processing Time

All orders are processed and dispatched within 2–3 business days (Monday–Friday). Orders are not shipped or delivered on weekends or public holidays.

In the event of a high volume of orders, processing may be delayed by a few additional days. Should there be a significant delay in shipping your order, we will notify you via email or phone.

2. Shipping Time

Domestic Shipping (Within India):

Orders are typically delivered within 3 to 4 weeks from the date of order confirmation.

Please note:
Delivery timelines may vary due to factors beyond our control, including but not limited to:

• Weather conditions

• Transportation delays

• Regional restrictions

• Unforeseen circumstances

3. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number(s). The tracking information will become active within 24 hours of dispatch.

4. Delivery Address Accuracy

Please ensure that all shipping details provided during checkout are accurate and complete. We are not responsible for delays or losses caused by incorrect or incomplete address information.

5. Delays and Exceptions

While we strive to ensure timely delivery, delays may occasionally occur. Hi Casa Company is not liable for any delay in delivery caused by:

• Courier service provider disruptions

• Force majeure events

• Government-imposed restrictions

6. Contact Us

If you have any questions or concerns regarding your order shipment, please contact us at:

Hi Casa Company
Email: info@hicasacompany.com
Address: #7, 8 A National Highway,, near Sunora Ceramic, Mahendragar, Morbi, Gujarat 363642